User Guide

⌘ K
FREQUENT QUERIES
01

Account & Access

4 questions

Logging into the panel, password recovery, and link privacy.

01

How do I log into my guest panel?

+

You can access your private dashboard directly by visiting www.nvitaciones.com/panel from any smartphone, tablet, or computer.

Simply enter the username and password provided to you when your invitation was delivered.

02

How do I recover my username or password?

+

For security and personal data protection, access credentials can only be restored directly through our customer support team.

Forgot your credentials? Send us a message on WhatsApp at +52 1 755 113 2468 or email invitacionesnvite@gmail.com, and we will issue new access details for you right away.
03

Can I share my username and password with others?

+

Only with trusted individuals directly involved in organizing your event (such as your partner, wedding planner, or close family members).

Keep in mind that inside your panel you will be managing private information, including guest names and phone numbers. Sharing access with third parties could compromise that data. If you ever suspect your password has been exposed, contact us via WhatsApp and we will gladly generate a new one for you.

04

What level of privacy and security does each invitation link have?

+

Each invitation is protected by a randomly and securely generated unique ID, functioning as an exclusive private link accessible only to you and your designated guest.

This ensures that other guests cannot view the assigned passes, full names, personal VIP messages, or phone numbers of other attendees, unless you or the guest choose to share the link publicly.

02

Guest Management & Sending

5 questions

Adding guests, 1-click WhatsApp invites, pass counts, and RSVP confirmations.

01

How do I add guests to my list?

+
  1. Click "Add Guest": Locate the primary button on the Guests tab.
  2. Enter their details: Fill in the guest or family name, number of assigned passes, and their category (Family, Friends, Work, etc.).
  3. Add their WhatsApp number: Entering their phone number enables the 1-click direct WhatsApp invite button.
  4. VIP Guests (Optional): Check the "VIP Guest" box if you wish to write a special, heartfelt dedication that only this guest will see upon opening their invitation.
02

How do I send the invitations to my guests?

+

Once you have added a guest to your list, you have two quick and easy methods to deliver their invitation:

  • Direct WhatsApp Button: If you registered their mobile number, simply click the WhatsApp button on their card. This opens WhatsApp on your phone or computer with a pre-written greeting and their personalized link ready to send.
  • Manual Copy Link: Click "Copiar dirección" (Copy Link) to save the unique URL to your clipboard, allowing you to paste it into WhatsApp, Messenger, Instagram, SMS, or email.
03

How do I know when a guest has confirmed or declined?

+

Your panel updates automatically in real time:

  • Card Color Coding: The guest card changes color instantly (🟢 Green = Confirmed, 🟠 Orange = Pending / Sent, 🔴 Red = Declined).
  • Quick Filters: Use the top filter buttons to view only confirmed, pending, declined, or unsent invitations at a glance.
04

How do guests confirm their attendance on the invitation?

+

At the bottom of their interactive digital invitation, guests will find a simple confirmation form (RSVP) where they can:

  1. Indicate whether they will attend (Confirm) or cannot make it (Decline).
  2. Select how many of their assigned passes they will actually use.
  3. Leave an optional congratulatory message or note for the hosts.

As soon as they submit the form, their response is immediately reflected in your guest panel without requiring manual follow-up.

05

What happens if I accidentally delete an invitation?

+
Important Warning: Deleted invitations cannot be restored.

Because each invitation link has a unique, non-repeatable ID, deleting it deactivates that URL permanently. If you remove a guest by mistake, you will need to add them again in your panel and send them the newly generated link.

Note: For your safety, the system will always ask for confirmation before deleting any record to prevent accidental actions.

03

Digital Passes & QR Code

1 question

Access validation, table display, and reception check-in.

01

How does the QR code on my digital invitation work?

+

If you have the Nvitación Lux package, each confirmed guest receives a digital pass equipped with a dynamic and non-transferable QR code.

  • What information does it show? Upon scanning, it validates the number of confirmed passes and the guest's assigned table.
  • When is it visible? The QR code is generated and displayed only when the designated guest confirms their attendance.
  • If declined: If the guest declines the invitation, the pass will display a notification indicating that the invitation was declined, and no access code will be generated.
04

Table Manager & Seating

2 questions

Organizing table layouts, seat capacities, and family seating.

01

How do I create tables and seat my guests?

+

If your package includes the Table Manager (Nvitación Lux), organizing your layout is very intuitive:

  1. Inside your dashboard, navigate to the "Gestor de Mesas" (Table Manager) tab.
  2. Click "Agregar mesa", assign a name or number (e.g., *Table 1*, *VIP Table*, *Bride Family*), and specify the maximum seat capacity.
  3. Select and assign guests from your list to each table. The system displays occupied and available seats in real time.
02

How do I invite a family but seat the children at a separate table?

+

In the platform, each guest entry and its assigned passes are seated together at a single table.

How to set it up: Simply create two separate guest entries in your list:
  • 1 invitation for the parents with their passes (seated at the adults' table).
  • 1 invitation for the children/teens with their passes (seated at the kids' or young adults' table).
This allows you to assign different tables and track the attendance of each group independently.
05

Vendors & Budget Control

1 question

Vendor directory, contract budgets, payment logs, and task reminders.

01

What is the Vendor section for in my panel?

+

This section provides complete financial, operational, and logistic control over all contracted event services:

  • Contact Directory: Store phone numbers, names, and notes for your photographer, DJ, catering, venue, florist, makeup artist, etc.
  • Budget & Payments: Assign the total contracted price, log partial deposits with dates, and keep track of your pending balance.
  • Tasks & Reminders: Create checklist items with deadlines for each vendor (e.g., *"Send playlist to DJ"*, *"Menu tasting"*).
  • Global Financial Overview: View clean charts of your total event budget, total liquidated amount, and remaining balance.
06

Duration & Updates

2 questions

Post-delivery adjustments and online duration before secure deletion.

01

Can I change information or photos after sending the invitation?

+

Yes, it is completely possible. When changes are updated on the server, any guest who re-opens the link will instantly see the latest version.

Please note: Modification requests submitted after final approval (Visto Bueno) or formal delivery may incur an administrative adjustment fee.

02

How long will my invitation and panel remain online?

+

Your digital invitation and private dashboard access will remain active throughout your entire planning period and up to 1 week after your event date.

After this timeframe, access is closed and all guest, table, and vendor records are permanently and securely deleted in strict compliance with data privacy policies. Nvitaciones.com never stores, shares, or monetizes personal data under any circumstance.

Free demo sample